Newsletter and Technical Publications
<Municipal Solid Waste Management>
Regional Overviews and Information Sources
Europe
2.3 Topic j: Public education
Europeans attach a high priority to good public
education materials. Many solid waste agencies, especially those with source
separation components, have a staff person assigned at least part-time, and,
depending on the size and complexity of the jurisdiction, often full-time, to
coordinate education materials.
Calendars, newsletters and flyers are the prime modes of communicating with
the public, although television and radio advertising are not unknown. Clever
public education campaigns often center around a public figure, as was the case
when Amsterdam was introducing separate organics collection, and the former
mayor, a controversial but popular character, was assigned the job of promoting
the new system on television and in advertisements.
A typical European public education strategy is to publicize special
collections (for example, clothing collections or visits of the chemocar) by
putting a flier in the mail slots of all residents in the service area in the
week preceding the collection. The frequently high density of housing makes the
use of door-to-door distributors for these fliers practical and cost-effective.
When new systems are being considered, tested, and evaluated, there is
extensive use of public opinion surveys, focus groups, and polling to gauge
public acceptance. Surveys are also typical of early implementation, when public
acceptance of new systems is evaluated. While such public participation in
decision making may not be required in European countries, public input into
decision making is far more institutionalized and far less combative than in
North America.
The process of integration in Europe creates a number of channels for sharing
of information and techniques of public education. Many EU member countries have
an EU liaison office that collects and makes available materials used in other
EU countries, particularly when those materials have been developed with EU
financial assistance.
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